Like banking, insurance is a generally conservative industry. Large law firms that receive high call volumes or questions on their websites can use generative AI to deflect and respond to a pretty wide range of client questions.įor example, conversational AI (essentially a more advanced and versatile chatbot) can do things like handle initial client intake, automate appointment scheduling, and connect representatives to helpful internal knowledge sources to provide answers to FAQs and help clients access self-service resources before reaching out to a live representative at the firm. What are the use cases of generative AI in different industries? Generative AI use cases in law There are already revenue intelligence tools using generative AI to predict everything from churn to the likelihood of missing revenue targets-and suggest a plan of action for business leaders. What used to take big teams of analysts and experts hours and hours might no longer take much time at all. Imagine if you could predict churn reliably, month after month. If you’ve ever let Gmail or other writing tools like Grammarly auto-complete a sentence or fix your tone of voice in an email to your boss, then surprise, that’s generative AI at work. Finishing your emailsīut for most of us, generative AI has already been a part of our everyday lives… finishing our emails. They were obviously low-effort productions, kind of boring, and depending on how bad the avatar or voice-over was, even creepy. I’ve been seeing more and more videos that were clearly created using AI. Today, there are many generative AI examples when it comes to video tools that create a life-life avatar (if you need a talking head video) for you.ĭon’t believe me? Just do a quick search on YouTube and pay close attention to the person or the voice-over. Everyone wants video content, but between scripting, finding an actor, shooting, and post-production work, you can easily spend weeks or months filming a few short videos. Video creationĪgain, as a marketer, the video creation process is something that we’re painfully aware of. ![]() If you’re used to working with freelance writers or agencies, then generative AI is a much faster and more cost-effective way to get to an editable rough draft. Those are just a few of the many issues that you’ll find in a piece of content generated by AI that would still require an editor’s eagle eyes.īut generative AI can get you to a rough first draft instantly. It’s hard to capture brand voice, there are often grammatical errors and stylistic inconsistencies, and the AI won’t cite its sources. I do use generative AI to help create marketing content, and one thing to note is that it’s nowhere near perfect. ![]() On a (very) related note, generative AI can also produce marketing content-well, pretty much instantly. Is the code actually any good? I have no idea, but your friendly neighborhood software engineer might have a better answer than me. Sign up for free trial Chat with Sales See pricing One generative AI example we’re all familiar with, ChatGPT, is often called out for its outputs not being reliable if it’s asked about anything more recent than 2021: Generative AI refers to a type of artificial intelligence that can create or produce outputs based on what it has “learned” from whatever dataset you’ve given it. In this blog, we’ll look at some of the most exciting generative AI examples from real-world businesses today, from healthcare to banking to-of course, contact centers. Working at Dialpad, an AI company itself, my team has a front-row seat to a ton of exciting use cases for generative AI. ![]() From spitting out code to coming up with punchy headlines for ads, the applications of generative AI seem to be limited only to our collective imagination. The intoxicating possibilities that generative AI offers businesses go far beyond just automating processes. Whether you’ve tried using the likes of ChatGPT and Bard or not, it’s undeniable that businesses are already looking to generative AI as a way to improve their customer support, sales, and marketing campaigns.
0 Comments
Leave a Reply. |